Among casino properties, next on the list are the much smaller Big Easy Casino in Hallandale Beach with six complaints and the Isle Casino in Pompano Beach with five. Since the reopening, the Hard Rock Casino and the Guitar Hotel have generated 19 complaints from the public via Broward County’s 311 hotline, where callers have reported nearly 1,900 COVID-19 rules violations at other area businesses. It was a gamble: Could the glittering resort, nine months after its $1.5 billion remodel, create a safe atmosphere for what it branded “good, clean fun”? It has been six weeks since Seminole Gaming reopened the Seminole Hard Rock Hotel & Casino Hollywood and the Guitar Hotel with new rules on masks, sanitation and social distancing designed to stem the spread of the new coronavirus.
